Additional Letter from client

I’m wondering if there is a way to add the new format to existing custom letters without starting over?

Hi Jodie.

If you have created fully customized letters, then no, you are not able to “transfer to” or “include” the new functionality available in the newer default letters to the custom letters, so you would have to start from scratch again, using the new default letter as your source.

If the “customization” you applied to the “custom” version of the letter is simply additional content, it may be worth simply adding this content to each new version, as you update the Resource Centre, without actually creating a custom letter (with a unique Document ID).

Just a thought.

Best wishes,
David